ReceptionistNHS

Job summary

Are you an organised and approachable individual who enjoys helping others and creating great first impressions? If so, Cygnet Group would love to hear from you. We're looking for a dedicated Receptionist to join our team at Cygnet Wast Hills. Working 42 hours per week, Monday to Friday (08:00-16:00 or 09:00-17:00). You'll be at the heart of our service, ensuring colleagues, visitors and the people in our care receive a warm welcome and outstanding support from the moment they arrive. Cygnet Wast Hills provides dedicated, person-centred support to men with learning disabilities, autism and associated complex needs in a robust environment. The service has a number of independent and communal living spaces for the individuals we support, to maximise opportunities to progress through their care pathway towards greater independence.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Job description

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Are you an organised and approachable individual who enjoys helping others and creating great first impressions? If so, Cygnet Group would love to hear from you.

We're looking for a dedicated Receptionist to join our team at Cygnet Wast Hills. Working 42 hours per week, Monday to Friday (08:00-16:00 or 09:00-17:00).

You'll be at the heart of our service, ensuring colleagues, visitors and the people in our care receive a warm welcome and outstanding support from the moment they arrive.

Cygnet Wast Hills provides dedicated, person-centred support to men with learning disabilities, autism and associated complex needs in a robust environment.

The service has a number of independent and communal living spaces for the individuals we support, to maximise opportunities to progress through their care pathway towards greater independence.

Your day-to-day at Cygnet Wast Hills:

• Provide a professional, friendly and welcoming reception experience for all visitors, colleagues and service users.
• Act as the first point of contact for enquiries, ensuring a positive and professional impression of the service.
• Greet visitors and notify the appropriate member of staff of their arrival.
• Ensure visitors sign in and out, and that patients leaving and returning are recorded appropriately.
• Answer, scree n and transfer incoming calls, taking accurate messages where required.
• Respond to general enquiries via telephone, email and in person in a timely and professional manner.
• Sort, distribute and prepare incoming and outgoing post, deliveries and courier packages.
• Support with the booking and preparation of meeting rooms and visitor arrangements.
• Maintain accurate records and update internal systems in line with company policies and procedures.
• Assist with filing, scanning, photocopying and document management.
• Support the administration team with data entry, reporting and other ad hoc administrative tasks.
• Order and maintain office and reception supplies, ensuring stock levels are sufficient.

Why Cygnet? Well offer you

• Salary: £28,050 per annum
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Free Meals on Shift
• NHS Discount

You are...

• An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
• Organised, naturally helpful & a good multi-tasker
• Computer literate including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems and maintaining a professional telephone manner.
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early i f we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.